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FAQ

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is MisPay?

MisPay is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does MisPay work?

To use MisPay, simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is MisPay secure?

Yes, MisPay incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use MisPay for online purchases?

MisPay is primarily designed for in-person transactions at physical stores. However, some online merchants may also support MisPay as a payment option.

Which mobile devices are compatible with MisPay?

Currently MisPay is compatible with Android only. Simply download the MIsPay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with MisPay?

Transaction limits may vary depending on the specific implementation of MisPay. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to MisPay?

MisPay allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the MisPay app.

What should I do if I encounter issues with MisPay during a transaction?

If you experience any issues or have questions about MisPay, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Can I view transaction history and receipts in MisPay?

Yes, MisPay provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.